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FAQ
Everything You Need to Know
WHAT IS THE PROCESSING TIME FOR ORDER?
Processing will take 5-15 business days which includes the time to receive the order, make the product, and ship to you.
HOW DO I TRACK MY SHIPMENT?
Once your order is shipped you will receive an email reflecting the tracking number information.
WHAT IS YOUR CANCELLATION POLICY?
You will be able to cancel your order up to 24 hours after it has been placed as long as order has not been shipped out.
WHAT IS YOUR REFUND POLICY?
All purchases are made to order, meaning we are making each product specifically for you. Unfortunately we do not accept returns or issue refunds. We will however cancel your order upon request if it has not been shipped to you as yet.
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